Survey of SME Needs

5

4

3

2

1

A legal, regulatory and infrastructural business environment that is conducive to the growth of SME and which provides an adequate supply of professional, vocational and semi-skilled employees

5

4

3

2

1

A social awareness that provides networks of support to entrepreneurs and which encourages integrity and transparency in business

5

4

3

2

1

Access to information and trade facilitation services to enhance access to markets

5

4

3

2

1

Technical assistance in the form of business development services to support new firms, new products and new processes

5

4

3

2

1

Viable, market-based financing institutions dedicated to providing a wide range of sustainable financing services to SME

5

4

3

2

1

Programmes that provide professional services to carry out critical assessments that larger firms get from internal sources and from professional service providers. These include reviews of Corporate Governance, Internal Controls and Information and Communications Technology

5

4

3

2

1

Access to management development programmes and pragmatic training in business disciplines including identifying market needs and serving the market place, management of cash flows.

5

4

3

2

1

Seminars and conferences that provide a forum for establishing standards and exchanging views

5

4

3

2

1

Bench‐marking programmes that SME can use as a road map to improving competitiveness

5

4

3

2

1

Properly administered Fair Trading and Anti-monopoly legislation